SUPPORT

Get help with COSMO.

Send product, billing, privacy or security questions directly into the COSMO support queue. Your workspace plan determines the internal response target automatically.

Last updated 25 August 2026

Before you send

01Product issue

Tell us the workspace, market and action you were trying to complete.

02Integration issue

Say which connected service is affected, but never send passwords or secret keys.

03Service status

Check the live health page before reporting a broad outage.

View status →
Requests are stored securely in COSMO for follow-up. Response targets are operational goals, not contractual SLAs unless agreed in an Enterprise order form.